Introduction

At Tax Mantrana, we understand that circumstances can change, leading clients to alter their plans regarding our tax preparation and advisory services. Our cancellation policy is designed to be fair to both our clients and our business, providing clear guidelines for canceling services.

Cancellation Terms

1. Advance Notice: Clients wishing to cancel a scheduled service must provide Tax Mantrana with at least 15 days’ notice prior to the scheduled service date. This allows us to adjust our resources and schedule accordingly.

2. Late Cancellation: If a client cancels a service with less than 50 days’ notice, a late cancellation fee of [percentage]% of the agreed service fee may be charged. This fee compensates Tax Mantrana for the preparation work already undertaken and the opportunity cost of not being able to allocate the time to another client.

3. No-Show Policy: Clients who fail to show up for a scheduled appointment without any prior notice (“no-show”) will be charged a no-show fee equivalent to [percentage]% of the agreed service fee. Exceptions may be considered on a case-by-case basis for extenuating circumstances.

4. Cancellation Due to Non-Payment: If a client has not completed payment as per the agreed terms, Tax Mantrana reserves the right to cancel the service. Clients will be notified in advance and given an opportunity to rectify the payment issue before cancellation.

Refunds and Credits

1. Full Refunds: Clients who cancel within the allowable time frame and have already made any pre-payments will be eligible for a full refund of those payments.

2. Partial Refunds and Credits: In cases of late cancellation, Tax Mantrana may, at its discretion, offer a partial refund or credit towards future services instead of charging the full late cancellation fee.

3. Processing Time: Refunds will be processed within [number] business days and credited back to the original method of payment unless otherwise agreed.

Rescheduling

1. Flexibility to Reschedule: Tax Mantrana understands that plans can change. Clients are encouraged to reschedule appointments rather than cancel them. We will do our best to accommodate rescheduling requests without any additional charges, provided they are made with sufficient notice.

Policy Changes

Tax Mantrana reserves the right to update or modify this cancellation policy at any time. Changes will be effective immediately upon posting on our website or notification to clients.

Contact Information

For cancellations, rescheduling, or questions about our policy, please contact us at:

• Email: support@taxmantrana.com
• Phone: +91 96622 40873

Governing Law

This cancellation policy is governed by the laws of [Jurisdiction] and is subject to the jurisdiction of its courts.